Diploma Academy Australia and All States Training abides by the Privacy Act and respects clients, staff and trainer/assessors’ right to privacy.
As an RTO, All States Training is obliged to maintain effective administrative and records management systems. This involves the collection and retention of personal information from learners in secure student records. All staff must be scrupulous in using learner information only fo r the purposes for which it was gathered. All learners have access to their own records at all times.
Diploma Academy Australia and All States Training collects information from learners upon initial enquiry in order to send course information and is collected at enrolment and during the provision of the training and assessment services. Diploma Academy Australia and All States Training may use personal information to advise learners of upcoming events and training courses, for marketing and research of upcoming events. In addition feedback on services provided through surveys is collected. This feedback assists us to improve the quality of the services and training and is treated confidentially.
Diploma Academy Australia and All States Training will only disclose information to other parties as required by law, or as otherwise allowed under the Privacy Act 1988.